Summary of Changes to Nintendo Account User Agreement
Updates to the Nintendo Account User Agreement (the “Agreement”) take effect in May 2025, including important changes (in Section 16) to how arbitration is used to resolve disputes. The updated version of the Agreement can be found here. To help you understand what’s new, we’ve highlighted several changes below. But we haven’t summarized all the changes, and this is not a substitute for reading the Agreement. You should thoroughly review the updated Agreement to ensure you understand your rights and obligations.
The introduction clarifies the existing requirement that account holders must be at least 18 years old (or the age of majority where they live) and are responsible for all activity under their account.
Section 1 (Definitions) updates the definition of Nintendo Account Services to include additional Nintendo products and services where a Nintendo Account is required or you link your Nintendo Account.
Section 2 (License) clarifies that Nintendo services are licensed and not sold to you and includes additional restrictions on how those services may be used.
Section 4 (Use of the Nintendo Account Services) clarifies that the Agreement will control in the event of any conflicts with other applicable Nintendo terms and conditions and requires that you comply with all applicable laws while using your Nintendo Account.
Section 6 (User-Generated Content) clarifies that you must comply with the Nintendo Game Content Guidelines for Online Video & Image Sharing Platforms.
Section 7 (Shopping Services; Rewards Program; Online Subscription Services) and our Purchase and Subscription Terms link to our policies on Returns & Exchanges.
Section 11 (Nintendo of America Community Guidelines) clarifies that you must comply with our Community Tournament Guidelines if you participate in a community tournament.
Section 13 (Breach and Termination of the Agreement; Changes to the Agreement) provides additional information on when Nintendo may suspend or terminate your account and what the consequences of suspension or termination are.
Section 16 (Dispute Resolution) updates how you and Nintendo will resolve disputes with one another through binding, individual arbitration, including a new requirement for informal dispute resolution before arbitration and new processes for coordinated filings.
Section 20 (Additional Terms for Customers Using Apple Devices) has been updated based on Apple’s terms.
Section 21 (Third-Party Rights) clarifies that the Agreement is only between you and Nintendo.
Summary of Changes to My Nintendo Rewards Program Terms of Service
Updates to the My Nintendo Rewards Program Terms of Service (the “Rewards Terms”) were made in March 2025. The current version of the agreement can be found here and for your convenience, we’ve summarized the updates below:
These updates reflect the discontinuation of Gold Points from the My Nintendo Rewards Program.
The section titled “About the My Nintendo Program” has been updated to remove the mention of discounts, as they were previously linked to Gold Points, which can no longer be earned.
The section titled “Earning Points” has been updated to clarify that Gold Points will no longer be earned as of March 24, 2025, except by registering select physical games released on or prior to March 24, 2025. This section has also been updated to remove references to earning Gold Points using a Nintendo Network ID, as this functionality is no longer available.
The section titled “Restrictions” has been updated to link to our current customer service contact page.