Forgot Parental Controls PIN on Nintendo Switch 2
Follow these steps to locate or reset the Parental Controls PIN on Nintendo Switch 2.
In this article, you'll learn how to locate or reset the Parental Controls PIN on a Nintendo Switch 2 console.
Important:
If you need a Parental Controls master key for Nintendo Switch 2 and have a Nintendo Account linked to your console, you can request a master key on this self-service page.
Additional Information:
Parental Controls can be set on the Nintendo Switch 2 console or through the Nintendo Switch Parental Controls app for smart devices.
The person who initially sets the Parental Controls selects a 4-8 digit PIN. The PIN is required to adjust or change settings in the future.
If you enter the wrong PIN 6 times in a 30-minute period, you will be blocked from trying again for 30 minutes. (A countdown timer will appear on the screen.)
You may also find our information on removing the Parental Controls PIN helpful.
Complete These Steps:
Is Your Console Linked to the Nintendo Switch Parental Controls App on a Smart Device?
Do You Have Access to the Smart Device Linked to the Nintendo Switch 2 Console?
Open the Nintendo Switch Parental Controls application on your smart device.
Select Parental Controls.
Select Parental Controls PIN.
The Parental Controls PIN for your console will be displayed. If you'd like to choose a different PIN, you can select Change.
On your Nintendo Switch 2 console, select the red Parental Controls icon at the top of the HOME Menu.
When prompted to enter your Parental Controls PIN, enter an (incorrect) 4-digit number six times. The message "You have entered the incorrect PIN too many times" will appear on the screen.
Press the + Button or - Button (Help).
Scroll down to the "Forgot PIN" section and make note of the enquiry number on the screen. You will need it to reset your PIN.
Do not leave the screen where you see the enquiry number. If you exit and return, the enquiry number will change and the previous enquiry number can no longer be used.
If you have a Nintendo Account linked to your console, you can request a master key on this self-service page.
If you don't have a Nintendo Account linked to your console, please contact us for further assistance.
On your Nintendo Switch 2 console, select the red Parental Controls icon at the top of the HOME Menu.
When prompted to enter your Parental Controls PIN, enter an (incorrect) 4-digit number six times. The message "You have entered the incorrect PIN too many times" will appear on the screen.
Press the + Button or - Button (Help).
Scroll down to the "Forgot PIN" section and make note of the enquiry number on the screen. You will need it to reset your PIN.
Do not leave the screen where you see the enquiry number. If you exit and return, the enquiry number will change and the previous enquiry number can no longer be used.
If you have a Nintendo Account linked to your console, you can request a master key on this self-service page.
If you don't have a Nintendo Account linked to your console, please contact us for further assistance.
Select System Settings from the HOME Menu on the Nintendo Switch 2 console.
Highlight Parental Controls and check which options are displayed:
The Nintendo Switch 2 console is not currently linked to the app. Please see below for steps to reset the PIN on your console.
On your Nintendo Switch 2 console, select the red Parental Controls icon at the top of the HOME Menu.
When prompted to enter your Parental Controls PIN, enter an (incorrect) 4-digit number six times. The message "You have entered the incorrect PIN too many times" will appear on the screen.
Press the + Button or - Button (Help).
Scroll down to the "Forgot PIN" section and make note of the enquiry number on the screen. You will need it to reset your PIN.
Do not leave the screen where you see the enquiry number. If you exit and return, the enquiry number will change and the previous enquiry number can no longer be used.
If you have a Nintendo Account linked to your console, you can request a master key on this self-service page.
If you don't have a Nintendo Account linked to your console, please contact us for further assistance.
The Nintendo Switch 2 console is linked to the app. Please see below for steps to locate or reset the PIN through the app.
Do You Have Access to the Smart Device Linked to the Nintendo Switch 2 Console?
Open the Nintendo Switch Parental Controls application on your smart device.
Select Parental Controls.
Select Parental Controls PIN.
The Parental Controls PIN for your console will be displayed. If you'd like to choose a different PIN, you can select Change.
On your Nintendo Switch 2 console, select the red Parental Controls icon at the top of the HOME Menu.
When prompted to enter your Parental Controls PIN, enter an (incorrect) 4-digit number six times. The message "You have entered the incorrect PIN too many times" will appear on the screen.
Press the + Button or - Button (Help).
Scroll down to the "Forgot PIN" section and make note of the enquiry number on the screen. You will need it to reset your PIN.
Do not leave the screen where you see the enquiry number. If you exit and return, the enquiry number will change and the previous enquiry number can no longer be used.
If you have a Nintendo Account linked to your console, you can request a master key on this self-service page.
If you don't have a Nintendo Account linked to your console, please contact us for further assistance.